Date: Thursday 18th November 2027
Time: 8:30 AM - 10:00 AM
Location: TBC, Stockport
Cost:
£30 Non Member +VAT
Getting Paid: How to Protect Cash Flow Without Damaging Customer Relationships
Event:
Getting Paid: How to Protect Cash Flow Without Damaging Customer Relationships
Winning work does not strengthen a business if the cash arrives too late. Slow payment can restrict investment, increase borrowing needs and create unnecessary pressure, yet many organisations hesitate to challenge customers and clients they value or depend on.
This session will look at cash flow from the point commercial terms are agreed, not only when an invoice becomes overdue. Payment terms, credit checks, invoicing, dispute prevention, escalation and managing difficult payment conversations while protecting valuable client relationships will all be considered.
Attendees will gain practical ways to improve payment discipline, spot customers or clients that may be becoming a risk and create better visibility over money due. The broader aim is to make cash flow more predictable while reducing the management time spent chasing payment.
About The Speakers
Claire-Marie Boggiano
STRIDE Facilitator & Leadership Coach
Claire-Marie is a Chartered Engineer holding an MBA from Manchester Business School. Claire-Marie is a guest lecturer in Change Management and Entrepreneurship at Manchester Business School. She is the alumni lead for MBS Women Leading in Business group and regularly hosts the Institute of Directors Women’s Forum in the North West. Claire-Marie is a committee member of the IoD Manchester and has recently commenced working with EEF The Manufacturing Organisation to raise the profile of Women in Engineering. Claire-Marie is an expert in Change Management for many years and delivers the Day 3 workshop of the STRIDE programme – Oakridge’s 6 month leadership programme for female middle management development. Her workshop focuses on the managing business aspect. This is the final element of the programme and supports women attending to learn more about how they can impact their organisation, bring others with them and to become a role model for others. Claire-Marie is a member of the Manchester City Council International Women’s Day Steering Group. To any challenge Claire-Marie brings energy, focus and action. Her core skills include “breaking eggs”, “building gladiators” and “making connections”. Claire-Marie believes organisations and teams succeed by working with the imagination and talents of their people.