What Happens If Your Biggest Customer, Supplier or Key Person Disappears Tomorrow?

Many businesses have dependencies that only become obvious when something goes wrong: one customer represents too much revenue, a supplier cannot be replaced quickly, or essential knowledge sits with one person. These risks can grow quietly alongside the business. The conversation will help leaders pinpoint the single points of failure that could cause the greatest disruption. Customer and supplier concentration, key-person dependency, operational bottlenecks and practical contingency planning will all be considered, with an emphasis on realistic action rather than planning for every possible crisis. Attendees will gain a clearer picture of where their organisation may be exposed, which risks deserve attention first and what sensible alternatives can be put in place before a dependency becomes an emergency.